Tag: problem reframing

• Designing for Trust in Japan’s Tax Filing

  

  I translated Japan’s complex consumption tax requirements and accounted for local accounting practices to design a tax filing workflow that automated much of the process while preserving the familiarity and control Japanese accountants needed to trust the results.

  problem reframing, localization, interaction design, user research

• Reducing time spent on creative workflows by 40%

  

  I established a user insight-driven approach to product decision-making within the Creative team, influencing feature priorities and engineering investment while contributing to a 40% reduction in workflow completion time.

  cross functional influence, problem reframing, product strategy, research synthesis